Shipment


The mailing options and mailing costs are displayed during the ordering process. We offer the following mailing options:

Post Standard Lieblingsticket (Color)

If you select the mailing option “Post Standard” (= standard mail), your tickets will be sent to you as printed colortickets after we’ve received your payment. In Germany you will receive your tickets within 3-5 days. If your delivery address is outside Germany, please allow a few more days.
Please note that the delivery may be delayed due to varying mail delivery times in exceptional cases.

Einwurf-Einschreiben
Lieblingsticket (Color)

If you want to receive an acknowledgement of delivery, please choose “Einwurf-Einschreiben” (= registered mail). The mail carrier will confirm the delivery by signature. In Germany you will receive your tickets within 3-5 days after we’ve received your payment. If your delivery address is outside Germany, please allow a few more days.

Kurier Express Lieblingsticket (Color)

If you want to order shortly before an event, we recommend “Kurier Express” (= courier express) as mailing option.
Provided you place your order between Monday and Friday until 12am and you choose payment method Credit Card, SOFORT Überweisung or PayPal, you should receive your order the following business day (Saturday not included). The tickets will be handed over personally or put into your mailbox.

Online Ticket (Print@Home)

If you choose „Online Ticket“, you print your tickets yourself. After we’ve received your payment, we will send you the PDF file via e-mail. You only have to print your tickets in black and white or in color and bring them with you to the event.

Please note: We cannot offer online tickets (Print@Home) for every event. The organizers, on whose behalf we act decide, whether this mailing option is offered or not.

#GIFTVOUCHER
(Print@Home)

If you order a gift voucher, we will send you a PDF file via e-mail after we’ve received your payment. You can print the voucher yourself, fold it and give it away.

The following applies to all shipping methods: Your order will not get shipped / you will not receive your online tickets (print@home) or your gift voucher (print@home) via e-mail before your payment has been received.

The following applies to all shipping methods except print@home: After your tickets have been sent, you will receive a shipping confirmation via e-mail. This will be sent to the e-mail address used when placing your order.


Shipping costs (Germany)

 

Post Standard

Einwurf-Einschreiben

Kurier Express

Color Ticket

4,90 €

7,90 €

ab 11,90 €


Shipping costs (outside Germany)

 

Post Standard

Einwurf-Einschreiben

Kurier Express

Color Ticket

7,90 €

10,90 €

ab 38,50 €



Special case:

Abendkassenabholung
If you choose "Abendkassenabholung", we deposit your tickets at the venues ticket office. Please do not forget to bring your order confirmation and your ID with you to the event.


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